OUR SERVICES

Captain Safaris Uganda Limited offers the best deals on wheels in Uganda. With over 9 years of experience in the transportation service industry in Uganda, we pride ourselves in offering reliable, mechanically sound cars for hire. We offer end-to-end transport solutions ranging from chauffeur-driven car rentals, taxi services, luxury/ executive car hire, and more.

Our rental fleet consists of a wide variety of specialty vehicles including family vehicles SEDANS, trucks, passenger vans, SUVs, mini buses, 4*4 vans, and land cruisers that seat from 4-6paz, 10-34 passengers among others. Our value-added service of free travel maps and brochures allows you to travel across the region with proper guidance.

Domestic and International Ticketing trip planning which encompasses Visa processing at a nominal fee and advice on other immigration requirements. Meet and assist services provided upon request at reasonable charges for hotel bookings, both local around Uganda and rest of Africa ground transportation including airport transfers on request.

At the cultural core of modern-day Uganda lie the Bantu-speaking Kingdoms of Buganda, Bunyoro, Ankole and Toro, whose traditional monarchs reinstated in the 1990's after having been abolished by President Apollo Milton Obote in 1967 still serve as important cultural figureheads.

NOTABLE STRENGTH

STAFF

We have friendly, knowledgeable and efficient staff that is ready to help you reserve your preferred vehicle.

Our qualified management team has over two decades of experience. Each member of the senior management will dedicate as much time as necessary to ensure that our clients are satisfied and a successful continuation of business is maintained qualified in the fields that they excel in.

All staff has spent several years working within a business travel the backbone of our award-winning service has been our multilingual, knowledgeable, well-travelled team of consultants. All of whom are well oriented in customer satisfaction and are trained and airline reservation/ticketing environment. ongoing training and orientation is a key objective to ensuring the excellent level of service is maintained year in year out.

RELIABILITY

Our cars are available 24 hours a day, 7 days a week and can be picked up to our offices or your preferred drop site in Kampala and other locations in major towns in Uganda, reserved by the hour, day as long as your want. At Captain Safaris we believe that keeping our clients informed, is critical to sales growth. Most travel is planned but spontaneous travel is often triggered by good communication. We are a strong user of electronic communication for its speed and simplicity.

SAFARIS AND TOURS

  1. Wildlife safaris within East Africa and other African destinations.
  2. Tour and Holiday planning for both inbound and outbound travel for individuals, groups or families.

ADVENTURE PACKAGES/PRIVATE CAMPING SAFARIS

  1. We can tailor make packages to suit your needs and interests; and help you explore and experience the best.
  2. White water rafting

CAR HIRE SERVICES

  1. Car rental/hire- Rates are dependent entirely on your needs.
  2. Day disposals with excursions

FUTURE PLANNED SERVICES

  1. Door to door doctors and emergency medical evacuations travel insurance.
  2. Assistance with lost luggage.
  3. Assistance with frequent flyer programs.
  4. Organizing of conferences and team building events.
  5. Flight schedules-we offer at least 3 options where applicable with best price and availability options negotiations with various airlines for better rates and upgrades on route and volume of business.

Captain Safaris encourages interaction with its clients by hosting them at training sessions, cocktails lunches and other social activities. We also partner with our suppliers to jointly host special events and advertising.

We have dedicated a team of staff who take care of the bidding for tenders for various companies. We have successfully qualified for a number of these tenders, steadily growing our customer base.

Lastly our customer feedback forms have proven to be a key source of sustaining our clients and growing our strengths in terms of service within this very competitive environment. Being in the service industry it is natural to have disappointments on certain services rendered by agents, we make it of prime importance to get client feedback and immediately work on resolving the matter and try to better ourselves for the future. We encourage our clients to give us candid feedback.

FLEET

We have a good fleet of new and well-maintained vehicles for hire at affordable rates, we have saloon to 4X4 land cruisers and mini vans to mini buses and many makes and models to choose from.

DRIVERS

We do have well trained and fully licensed drivers with vast Ugandan road experience and with good 4X4 vehicles driving skills for off road capabilities including game parks, some are guides as well for safari travels.

Social Links

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Address Information

Plot 2, Shumuk House, Room 56, P.O Box 997 Kampala - Uganda

Telephone Contacts

Tel: +256 778 061974
+256 772 985545

Email Contacts

Email:info@captainsafaris.com
johmugisha1@gmail.com